Privacy Policy

1.1 Information You Provide Directly

When you contact us, request a quote, book a consultation, or engage our services, we may collect personal information including your name, email address, phone number, company name, job title, and any details you share in your messages or project briefs.

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type and version, operating system, referring URLs, pages visited, and time spent on pages. This information is collected through cookies and similar tracking technologies.

1.3 Information from Third Parties

We may receive information about you from third-party sources such as business partners, referral sources, or publicly available databases, which we combine with information we already hold about you.

We use the information we collect for the following purposes:

Service Delivery

To respond to your inquiries, provide quotes, deliver contracted services, manage projects, and communicate with you about your account or ongoing work.

Business Operations

To process payments, maintain our records, manage our business relationships, and fulfill our contractual obligations to you.

Marketing and Communications

With your consent, to send you newsletters, updates about our services, industry insights, and promotional materials. You may opt out of marketing communications at any time.

Website Improvement

To analyze how visitors use our website, identify areas for improvement, and enhance the overall user experience.

Legal Compliance

To comply with applicable laws, regulations, and legal processes, and to protect our legal rights and interests.

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you — such as hosting providers, payment processors, and communication tools. These parties are contractually obligated to keep your information confidential.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you of any such change.

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe such disclosure is necessary to protect our rights, your safety, or the safety of others.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls, and regular security reviews.

However, no method of transmission over the World Wide Web or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.

Essential Cookies

These are necessary for the website to function properly and cannot be disabled.

Analytics Cookies

These help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies

These may be set through our site by our advertising partners to build a profile of your interests.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access

The right to request a copy of the personal information we hold about you.

Correction

The right to request that we correct any inaccurate or incomplete information.

Deletion

The right to request that we delete your personal information, subject to certain legal exceptions.

Objection

The right to object to our processing of your personal information for direct marketing purposes.

Portability

The right to receive your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us at privacy@cogoroo.com. We will respond to your request within 30 days.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any significant changes by posting the updated policy on this page with a revised effective date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email

privacy@cogoroo.com

General Inquiries

info@cogoroo.com

Website

www.cogoroo.com